{"id":2014,"date":"2022-12-09T16:57:46","date_gmt":"2022-12-09T15:57:46","guid":{"rendered":"https:\/\/www.gera.it\/site\/?page_id=2014"},"modified":"2022-12-19T12:04:51","modified_gmt":"2022-12-19T11:04:51","slug":"service-support","status":"publish","type":"page","link":"https:\/\/www.gera.it\/site\/service-support\/","title":{"rendered":"Service support"},"content":{"rendered":"<h2>Technical Training<\/h2>\n<p><a href=\"https:\/\/www.gera.it\/wp-content\/uploads\/2012\/02\/Photo0136.jpg\"><img decoding=\"async\" class=\"size-medium wp-image-1779 alignleft\" title=\"SAMSUNG\" src=\"https:\/\/www.gera.it\/wp-content\/uploads\/2012\/02\/Photo0136-300x225.jpg\" alt=\"\" width=\"300\" height=\"225\" \/><\/a><strong>Top Class Technical Support\u00a0<\/strong><\/p>\n<p>Gera counts thousands of folding machines installed and supported around the world by trained technical engineers. Gera has been always focusing on providing the maximum confidence to the end user. FGera is a OEM major supplier first and through a selected international reseller network .<\/p>\n<p>Gera has been always able to provide reliable products easy to be installed, used and maintained. Several video tutorial and quick guide are available to support the\u00a0 technical engineer and end user.<\/p>\n<p>The Gera <strong>training<\/strong>\u00a0<strong>seminars<\/strong>\u00a0organized in our headquarters in Turin are the most important support to acquire top class technical competence.<\/p>\n<p><strong>Gera \u00a0training seminars<\/strong>\u00a0consist of:<\/p>\n<ul>\n<li>Training sections handled by qualified Gera Technical Engineers<\/li>\n<li>Workshop inclusive of theory and practice with course workbook, service manuals, folding and cutting quality adjustment details and hands-on exercises<\/li>\n<li>Full technical documentation and updates on latest hardware modifications, adjustments and firmware codes<\/li>\n<li>Top class training space equipped with the most up-to-date printing equipment<\/li>\n<\/ul>\n<p>The main<strong>\u00a0objectives<\/strong>\u00a0of\u00a0<strong>Gera technical seminars\u00a0<\/strong>can be summarized as follows:<\/p>\n<ul>\n<li>Provide a good tool to the reseller technical engineers to train the end user on p<strong>roper use of the machines and address expectations correctly<\/strong><\/li>\n<li>In case of issues, r<strong>educe drastically the time of reaction<\/strong>\u00a0by providing the correct description of the errors by going through a proper use of the installation and user\u2019s manual<\/li>\n<li>I<strong>mprove the capability to communicate<\/strong>\u00a0by phone and\/or email<\/li>\n<\/ul>\n<p>Please contact Gera Service Team to apply for the next training seminar:<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Technical Training Top Class Technical Support\u00a0 Gera counts thousands of folding machines installed and supported around the world by trained technical engineers. Gera has been always focusing on providing the maximum confidence to the end user. FGera is a OEM major supplier first and through a selected international reseller network . Gera has been always [&hellip;]<\/p>\n","protected":false},"author":9,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2014","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v21.8 (Yoast SEO v28.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Service support - A0 PAPER FOLD MACHINES by GERA Italy 1969<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.gera.it\/site\/service-support\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Service support\" \/>\n<meta property=\"og:description\" content=\"Technical Training Top Class Technical Support\u00a0 Gera counts thousands of folding machines installed and supported around the world by trained technical engineers. 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